RETURN AND REFUND POLICY
Last updated February 13th, 2023
RETURNS
Exit Number Five, the Site exitnumberfive.com and other affiliated platforms do not accept returns.
REFUNDS
Exit Number Five, the Site exitnumberfive.com and other affiliated platforms do not fulfill refunds.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service email below, with proof of defect, to arrange a fix. If we deem that your purchased product can be fixed by the artist, you may ship it to us in its original packaging, with proof of purchase and certificate of authenticity. We will fix it and ship it back to you for free.
However, we reserve the right to not offer you this service if we deem that your request is a form of abuse, exploitation, or other infringement. Please consult our Terms and Conditions.
Please Note
Sale items are FINAL SALE and cannot be returned.
Exit Number Five is not responsible for lost, missing or damaged items during transit, weather-related damages or delays.
Exit Number Five is responsible for your package until it is shipped.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: